Getting in touch

If you have a question relating to a new or existing claim, please contact us on:  


We're open 9am - 5pm Monday to Friday, except for public holidays.


Saga Services

Email us: saga.claims@collinsoninsurance.com

Call us: +44 (0) 1444 442 106


Saga Holidays

Email us: saga.claims@collinsoninsurance.com

Call us: Tel+44 (0) 1444 442 376


Saga Select

Email us: saga.claims@collinsoninsurance.com

Call us+44 (0) 1444 442 141


Emergency 24 hour Medical Assistance

If you need urgent medical assistance and need to contact our medical assistance team please call 0333 005 1078 or email:  medicalops@collinsongroup.com



Need to know:

If you think your claim will be over £500/ €500, please call us as soon as you can, so we can make sure you have the cover you need.


If you paid for medical costs yourself, keep your receipts and medical reports. When you get home, you might be able to claim some of these back. Simply click HERE to start your claim online.  

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