Medical emergency 24/7 - Help whilst you're abroad

If you need urgent medical assistance and need to contact our medical assistance team please call 0333 005 1078 or email:  medicalops@collinsongroup.com



Need to know:

If you think your claim will be over £500/ €500, please call us as soon as you can, so we can make sure you have the cover you need.


If you paid for medical costs yourself, keep your receipts and medical reports. When you get home, you might be able to claim some of these back. Simply click HERE to start your claim online.